Our Services

Comprehensive Crisis Management Solutions

We provide end-to-end business continuity and crisis management services tailored to your organization's unique needs.

Modern operations center with crisis management team
What We Offer

Our Core Services

Hold Fast provides a comprehensive suite of services designed to enhance your organization's resilience against disruptions.

Business Impact Analysis (BIA)

We rapidly identify critical business functions and assess the potential impact of disruptions on operations, helping you prioritize recovery efforts.

  • Critical function identification
  • Disruption impact assessment
  • Recovery prioritization

Risk Assessment

We analyze potential threats and vulnerabilities, evaluating exposure to risks such as natural disasters, cyberattacks, and operational failures.

  • Threat and vulnerability analysis
  • Risk exposure evaluation
  • Mitigation strategy development

Business Continuity Plan (BCP) Development

We create detailed procedures to maintain operations during a crisis and develop recovery strategies and resource allocation frameworks.

  • Operational continuity procedures
  • Recovery strategy development
  • Resource allocation planning

Crisis Communication Strategy

We establish communication protocols for internal and external stakeholders and help manage public perception during crises.

  • Stakeholder communication protocols
  • Public perception management
  • Crisis messaging development

Incident Response Planning

We define procedures for immediate crisis response, activate crisis management teams, and set up escalation protocols.

  • Incident response playbooks
  • Strategic and tactical teams
  • Escalation protocol development

Training and Exercises

We conduct stress-testing exercises to assess readiness, refine response strategies, and identify areas for improvement through realistic simulations in a controlled environment.

  • Tabletop exercises
  • Functional exercises
  • Full-scale exercises
Premium Service

Crisis Manager On-Call Retainer

Our Crisis Manager service provides your organization with instant access to expert guidance during critical incidents, with rapid response capabilities to minimize operational and financial disruptions.

Instant Expert Access

Immediate guidance from crisis management professionals when you need it most.

Rapid Response

Quick deployment of resources to minimize operational and financial disruptions.

Continuous Risk Management

Proactive monitoring and management to ensure your organization remains prepared.

Comprehensive Support

Full crisis support including: risk identification, response coordination, recovery planning, root cause analysis (RCA), after-action reporting (AAR), integration of lessons learned into best practices and operational controls.

Learn More About Retainer Services
Crisis response team monitoring digital threats
Training Programs

Employee and Personal Preparedness

Equip your team with the knowledge and skills to respond effectively to emergencies both in the workplace and personal environments.

During a crisis, there is no true 'work-life balance.' Employees naturally prioritize their families and loved ones when disaster strikes—whether natural or man-made. Only after ensuring their safety do they turn their attention back to work, often checking in hours or days later.

Our goal is to strengthen employees' personal preparedness so they can recover more quickly and return to work sooner, helping drive business recovery efforts.

Understanding Emergency Situations

Educate participants on different types of emergencies and disasters that could impact life safety in personal and workplace environments.

  • Natural disaster awareness
  • Workplace emergency recognition
  • Threat assessment skills

Building a Preparedness Foundation

Provide actionable steps to enhance personal preparedness, helping individuals and teams develop a proactive response strategy.

  • Emergency kit development
  • Family and work communication plans
  • Have response plans in place

Enhancing Organizational Resilience

Equip employees with knowledge and preparedness techniques that contribute to overall workplace safety and operational continuity.

  • Team response coordination
  • Workplace safety enhancement
  • Continuity contribution training

Ready to enhance your organization's resilience?

Contact us today to learn more about our services and how we can help your organization prepare for and navigate through critical incidents.

Schedule a Consultation